Job Description

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities .

Interested in joining us on our journey?

Location: Appliance Park - Louisville, KY

The Sales Operations Analyst - The Home Depot will work closely with the National Account Manager, Operations Manager, Product, Finance, Fulfillment, and Merchandising Teams to drive operational excellence through in-store, online, and pro channels for Room Air Conditioning, Dehumidifier, Small Appliances, Water Filtration, and Parts products. This role will collaborate with THD merchant, online, and inventory teams as well as work cross-functionally internally to execute daily operational functions as well as drive sales growth initiatives.

Position

Sales Operations Analyst - The Home Depot

Location

USA, Louisville, KY

How You'll Create Possibilities

RESPONSIBILITIES:

• Support National Account Manager (NAM) for RAC, Water Filtration, Small Appliances, and Parts portfolio by delivering on sales objectives, project planning, operations flow and business reviews

• Work cross-functionally with account manager, finance, marketing, and supply chain to drive successful implementation of customer commitments

• Manage Brand Advocate program for RAC, Water Filtration, Small Appliances and Parts portfolio ensuring a best-in-class presentation on homedepot.com

• Manage Drop Ship Processes with Order/Ship/Bill within Commerce Hub

• Manage Order, Ship, Bill Process for Direct Imports for Home Depot

• Manage the Derby Inventory and compare to Home Depot Forecast and adjust with Fulfillment Team

• Manage multiple priorities, drive timely issue resolution, and process improvement and effectively implement Strategic Account initiatives

• Provide support to customize customer sales presentations utilizing category insights that leverage sales strategy and account opportunities.

• DFC Collaboration with Shipments both internally and externally

• Ownership of Item Data Management (IDM) for launching SKU's online and instore

• Manage returns approval process for RAC, Water Filtration, Small Appliances and Parts

• Work with Transportation for Room Air Conditioner shipments, order entry and product fulfillment.

• Analyze market and POS data to develop recommendations with NAM regarding assortment/plan-o-gram performance, promotional analysis and display planning. Work directly with the customer on data analysis to provide sales and inventory data analysis.

• Lead Multiple MDO/TAD Locations from Order/Ship/Bill/Returns/On Time as Home Depot builds out their own delivery network.

• Work with the customer (retail, pro) and internal supply chain team on Quote Center order management, forecasts, and operational issues to ensure product availability

• Minimal Travel

What You'll Bring to Our Team

Basic Qualifications:

• Bachelor's Degree in related field

• Minimum of (2-3) years relevant experience in Sales, Marketing, or Customer Service

Preferred Qualifications:

• Ability to work cross-functionally with other teams

• Knowledge of GEA order processes and systems

• Outstanding communication skills (written and verbal)

• Team oriented with ability to quickly build rapport with customers and peers

• Knowledge of advertising and sales promotion techniques is highly beneficial.

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.

By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

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