Job Description

Responsive recruiter

Discover your future at The Trade Hotel Milwaukee, now hiring a Hotel Front Office Manager!

 

Why You’ll Love Working with Us

As the Official Hotel of Deer District, The Trade Hotel is located in the bustling heart of downtown, adjacent to Fiserv Forum. Situated courtside in Cream City’s dynamic hub of sports, culture, and entertainment, The Trade offers 207 luxurious rooms and suites plus destination dining with a rooftop restaurant and lounge boasting stunning city views.

 

Our achievements include:

Hotel Opening of the Year 2023

Development Excellence Award 2024

AAA Four Diamond Hotel 2024

WRMCA Concrete Design Decorative Commercial Award 2024

About the Role

We are looking for talented people who will celebrate the fabric of our city and take pride in providing amazing guest service. Showing our guests and visitors an authentic Milwaukee experience, one that merges modern style and sophisticated comfort with pure Wisconsin hospitality.

• Two or more years of supervisory experience


• Two or more years of general hotel operations experience


• Ability to work from 3pm to 11pm


• Strong customer service skills to include problem-solving and complaint resolution 


• Strong interpersonal, relationship building and communication skills 


• Strong attention to detail and organized 


• Ability to work effectively and efficiently in a fast-paced setting


• Willingness to work weekends

 

The The Trade Hotel Milwaukee is managed by NCG Hospitality, a USA Today Top Workplace winner 2025 family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. Here is what we offer our team members:

 

Professional Development:

- Dedicated training and development with opportunities for growth

- Educational and professional certification assistance

 

Team Member Travel Perks:

- Worldwide hotel stays starting at forty-nine dollars per night

- Rate based on availability and property brand

- Free night stays at NCG Hospitality hotels

 

Core Benefits:

- Paid Sick Time

- Paid time off and anniversary day off with pay

- Paid volunteer hours → Earn money for community service!

- Flexible schedules

 

Health and Wellness:

- Health, Dental and Vision plans

- Virtual telehealth services

- Team Member Assistance Program with mental health resources

- TeleDoc confidential counseling

- Health and fitness monthly reimbursement program

 

Financial:

- 401(k) retirement plan

- 100% match on the first 3% and 50% match on the next 2% of team member contributions

- Same day pay

- Catch Of The Day Program → Earn money for helping other team members and guests!

- Everyone Sells → Earn money for bringing in business to our properties!

- Referral program for team members

Who is NCG Hospitality®?
We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

The Trade Hotel is owned and operated by NCG Hospitality, a USA Today Top Workplace Winner 2025

NCG Hospitality is an Equal Opportunity Employer.

Compensation: $50,000.00 - $53,000.00 per year

Job Tags

Daily paid, Full time, Immediate start, Worldwide, Flexible hours, Night shift, Weekend work

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