Work From Home Agent (Remote) Job at Kinley Ames LLC, United States

UmM2VG1xdlZuZXBtT2Y2S2hpWXowcjZKenc9PQ==
  • Kinley Ames LLC
  • United States

Job Description

Call Center Representative

Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.

Job Responsibilities:
  • Answer incoming calls, chats, and emails
  • Research, analyze and determine the appropriate course of action
  • Build trust and rapport with the customer through clear, respectful interaction
  • Offer members alternative vacation options
  • Solve member concerns for first call resolution
  • Upsell eligible customers home warranty solutions
  • Enter new customer information into the system
  • Process payment deferrals and installment plans
  • Problem solve, mediate, and negotiate
  • Escalate issues appropriately
Education and Experience:
  • High school diploma or equivalent
  • Required language proficiency
  • Good data entry and typing skills
  • Great customer service and people skills

Please note:

Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.

This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you.

Job Tags

Work from home

Similar Jobs

Quality Dining

Restaurant District Manager Job at Quality Dining

 ...District Manager Burger KingJoin Burger Kings team as an experienced District Manager, responsible for overseeing and coordinating the activities of a multiunit retail sales team across one of our Florida territories.ResponsibilitiesProvide leadership in employee... 

North America Central School Bus, LLC

School Bus Driver Job at North America Central School Bus, LLC

 ...neighbors - come join our team! No experience necessary Free CDL training* - we will teach you to be a professional school bus driver...  ...~ Starting pay $22.00 - $30.75 (based on experience) * ~ Paid CDL training* ~ Flexible hours no nights or weekends required... 

Schneider

CDL-A - Dedicated truck driver - Georgia Pacific Job at Schneider

 ...Dedicated truck driver - Georgia Pacific Average pay: $1,140-$1,400 weekly Home time: Weekly Experience: All CDL holders Overview ~ Haul paper products in dry van trailers. ~100% no-touch and 85% drop-and-hook freight. ~3-5 loads per week. ~ Drive within... 

Aveanna Healthcare

Speech Language Pathology Assistant (SLPA) - Outpatient Job at Aveanna Healthcare

 ...Speech Language Pathology Assistant (SLPA) - Outpatient ApplyRefer a FriendBack Job Details Requisition #: 215836 Location: Garland, TX 75041 Category: Speech Language Pathology Salary: $65,000.00 - $90,000.00 per year Position Details Spanish Bilingual Speech Language... 

John Leung - State Farm Agent

Receptionist - State Farm Agent Team Member Job at John Leung - State Farm Agent

 ...Receptionist - State Farm Agent Team Member John Leung - State Farm Agent is a leading insurance agency dedicated to providing exceptional...  ...for advancement Paid time off Training & development Vision insurance Flexible work from home options available....