Job Description
NAVA Software solutions is looking for a NetSuite Administrator Details: NetSuite Administrator Duration: Full time /Direct Hire Location: Remote role SUMMARY: The
NetSuite Administrator, is a critical role in ensuring our NetSuite platform is tailored to our business needs, and operates at peak performance, all while providing exceptional user support across the organization.
ESSENTIAL FUNCTIONS: D ata Management & Optimization:
- Manage and organize the company's digital data within NetSuite to ensure it is accurate, accessible, and optimized for business processes.
- Regularly monitor and improve data integrity and efficiency across various departments (finance, sales, inventory, etc.).
- Perform regular audits of the system's data to maintain consistency and accuracy. System Customization & Configuration:
- Tailor NetSuite ERP, CRM, and eCommerce solutions to align with the specific needs and operational requirements of the business.
- Customize dashboards, forms, fields, records, reports, and workflows to improve user experience and system performance.
- Design and implement custom solutions for complex business requirements, ensuring scalability and future- proofing.
User Support & Training:
- Provide expert-level support and troubleshooting to internal users, addressing any issues or challenges they encounter with the NetSuite system.
- Lead user training sessions and develop training materials to ensure smooth onboarding for new users and ongoing professional development for existing staff.
- Serve as the primary point of contact for NetSuite-related inquiries across departments.
Troubleshooting & System Maintenance:
- Proactively identify and resolve system issues, glitches, or performance bottlenecks to ensure uninterrupted business operations.
- Manage system updates and patches to ensure the NetSuite instance is running the latest versions and improvements.
- Coordinate with vendors and internal teams to resolve complex system issues and perform root cause analysis for recurring issues.
Collaboration & Cross-Functional Integration:
- Work closely with various departments (Finance, Sales, Operations, IT) to understand their business processes and translate these into NetSuite configurations and customizations.
- Lead system integration projects and work with third-party vendors to ensure seamless data flow between NetSuite and other software systems.
Continuous Improvement & Optimization:
- Stay current with the latest NetSuite developments, industry trends, and best practices to drive continuous improvements within the system.
- Collect feedback from users to identify pain points and opportunities for process improvements.
- Implement enhancements that improve system functionality, user satisfaction, and overall efficiency.
- Guides, leads, and mentors. Actively demonstrates the values of SPIRITED.
- Any other duties of similar or lesser nature as required
COMPETENCIES, SKILLS AND ABILITIES - Strong proficiency in NetSuite Reporting & Analytics (Saved Searches, KPIs, and Dashboards).
- Advanced understanding of NetSuite data migration , integrations, and import/export processes.
- Solid knowledge of NetSuite's data model and ability to troubleshoot complex data-related issues.
- Experience with NetSuite implementation and ongoing system maintenance.
- Technical Skills: Familiarity with basic programming and scripting (SuiteScript) is a plus, though not mandatory.
- Advanced Excel skills and ability to manipulate large data sets.
- Experience working with NetSuite's SuiteTalk (Web Services API) and SuiteAnalytics Connect is a plus.
Soft Skills: - Excellent problem-solving and analytical thinking skills to troubleshoot issues and optimize system performance.
- Strong interpersonal and communication skills to effectively collaborate with both technical and non-technical stakeholders.
- Ability to train and mentor staff and translate technical details into understandable concepts for non-technical users.
- Strong organizational skills with meticulous attention to detail.
- Self-motivated, with the ability to manage multiple projects and deadlines in a fast-paced environment.
EDUCATION / EXPERIENCE Experience: - At least 5 years of hands-on experience working with NetSuite, including system administration, customizations, and integrations.
- Proven experience in configuring and maintaining custom record types, fields, forms, reports, workflows, and roles within NetSuite.
- Deep knowledge of NetSuite ERP, CRM, and eCommerce modules, with hands-on experience in financial modules (A/R, A/P, GL, revenue recognition) and reporting.
Certifications: NetSuite Administrator Certification is highly preferred. Other relevant certifications (e.g., Suite Foundation, Suite Cloud Developer) are a plus.
Job Tags
Full time, Remote work