Job Description

Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand, and it is our mission to make a lasting positive impression on every person we encounter. Encore service Group is 100% healthcare focused currently serving the Midwest. We provide non-emergency medical transportation, shuttle services, valet parking, service excellence consulting and coaching, porting, parking/garage management and welcome desk/concierge services.


We are currently looking to fill a position on our rapidly growing Shuttle Transportation Team/Valet Team. This position does entail wheelchair transport. Proper training will be provided so wheelchair transportation experience is not necessary but would be a huge plus!

We are looking for a full-time candidate, M-F, $16.00+TIPS, open availability between 6:00AM-5:30PM. This shuttle bus program is a new program on the Detroit Medical Campus, and we are integrating this position with our current valet team. A portion of your 8-hour shift will be driving a shuttle bus, and a portion of your shift will be doing valet. This position is for a candidate that enjoys different work environments within a day and is an active person. You will be receiving tips when you are working valet.

Medical, dental, optical benefits are offered to all full-time team members after 60 days of employment and are also offered PTO.

We are looking for responsible, detail oriented, engaged and compassionate candidates for our Shuttle Transportation Team. Candidate must have a clean driving record, be able to pass a drug test and background check. Due to insurance compliance, you must be over the age of 21.

Job Duties include but not limited to:

• Report to work on time for all scheduled shifts ready to work
• Greet patients, guests and facility staff in a friendly and courteous manner and address them by name whenever possible
• Adhere to Encore Service Group uniform policy and maintain a well kempt and professional appearance
• Transport guests in a safe, courteous and efficient manner to and from various hospitals on the Detroit Medical Campus
• Maintain a polite and professional demeanor at all times, regardless of the situation
• Open doors and provide any assistance needed
• Actively seek opportunities to exceed expectations
• Must be responsible, reliable and punctual.
• Must have a valid driver's license, a clean driving record and be able to pass a background check and drug screen.
• The ability to walk, run and stand throughout the shift is also essential to this position, we must emphasize this is a physically active position, in ALL types of weather.
• Applicants must also have reliable transportation.
• Drive, park and retrieve guest's cars in a safe and courteous manner
• Ensure customers are receiving timely service
• Wash the windshield on each car we park

Background in guest transportation and/or customer service preferred but not required.

For Insurance purposes, Drivers need to be a minimum of 21 years of age. Candidates less than 21 years old may inquire about additional positions within our organization, such as valet.


All applicants should be familiar with GPS technology.

If this sounds like the perfect position for you- please apply with your current resume or a paragraph of your Hospitality/Transportation experience. Applications lacking this information will not be considered.

Thank you. We look forward to hearing from you!

Job Tags

Full time, All shifts, Monday to Friday, Shift work

Similar Jobs