Job Description

Job Description

Job Description

Club Apple, a mature, market leading multi-purpose health club, now has an opening for a
seasoned Sales Director. This person should have a proven track record in sales/sales
management in the health club industry.

Major job responsibilities include:

• Hire and train sales staff (use of all current training systems/information requirements).

Terminate quickly when necessary.

• Complete sales staff/retention director wages, salaries and bonuses bi-weekly.
• Set, then meet or exceed, sales team sales goals — both team and individual sales staff. This includes personal training sales quotas.
• Perform daily reviews with each salesperson on staff. Perform bi-weekly sales training meetings to motivate, educate, and inform sales team of new promotions, procedures and sales tools.
• Implement and develop of compensation and incentive plans for both sales.
• Help develop and implement all marketing/promotional programs including new member trainings, member appreciation parties, and any other retention programs.
• Create new, understand existing club policies, and train sales staff on these procedures.
• Perform daily admin duties to include, but not limited to: insuring accuracy of new

agreements, forward all jot-forms for follow-up, track guest
registrations, track all lead sources, run all necessary KPI reports, and assure all marketing materials are updated and effective.

• Update sales training manual and maintain sole responsibility on any ongoing updates/revisions.
• Ensure each salesperson employs weekly outreach.
• Ensure each salesperson has a strong presence in the club and interacts with members on a daily basis. SBWA — Sales By Walking Around.
• Develop and place all press releases involving club activities and promotions.
• Develop new business sources in the community by having a presence and a plan for targeted community functions.
• Personally sell a minimum of 10 contracts per month.
• Consistently meet/exceed membership revenue, non-dues revenue and retention goals.
• Handle and resolve member issues and concerns regarding membership policies and procedures.
• Exhibit “over the top” customer service so as to produce raving loyalty from all members.
• Must be a strong team player and always do what is right for the company.
• Be willing to over-communicate all pertinent information to all department heads and staff.
• Lead by example and do whatever it takes to honestly and ethically produce projected club revenues. In addition, maintain the highest level of professional ethics and compliance when implementing all club rules, policies, and regulations.
• Any other duties, current and future, that may be deemed appropriate by the GM.

Compensation:

Salary: $70–80K annually
Additional Bonus Plan: + $30K
Participating 401K

Potential Relocation Bonus

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Relocation assistance
• Vision insurance

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