Job Description

Job Description

Job Description

About the Role

The Assistant Shift Manager, Table Games, reports directly to the Shift Manager, Table Games, at Ocean Casino Resort and is responsible for overseeing all table games operations during the assigned shift.

Position Responsibilities

• Supervise the performance of pit, floor, and dealer team members.
• Ensure hassle-free guest experiences and efficient internal processes.
• Maintain compliance with internal controls and regulatory requirements.
• Uphold standards for responsible gaming and responsible alcohol service.
• Guarantee dealers deliver flawless and friendly service.
• Implement all required policies and procedures.
• Foster integration and relationships between table games, finance, and relationship marketing.
• Actively listen to and implement feedback from guests and dealers.

Essential Functions

• Exposure to casino-related environmental factors, including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high-pressure, fast-paced environment.
• Availability to work holidays, weekends, flexible shifts, and/or unusual hours.
• Ability to stand for an entire shift and move quickly throughout the Casino/Hotel areas.

Requirements

• 5 years+ of table games management experience,
• Knowledge of trends in table games and technological advances
• Ability to work at all levels of the organization to ensure operational, revenue, and service goals are optimized.
• Excellent leadership, organizational, communication, decision-making, and problem solving skills
• The ability to speak, read and write in English

Benefits

• Free meal on shift
• Training & Development
• Paid Time Off
• Free Parking
• Pay Rate: $31.25 to $35.00/Hour

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